Privacy Policy
Protecting your personal data is extremely important to us. At PRO Tools, we are committed to processing your data securely, transparently, and in accordance with applicable legislation, including the EU General Data Protection Regulation (GDPR).
This Privacy Policy governs the collection, storage, and processing of personal data collected when you visit our website, fill out a contact form, or subscribe to our e-newsletters.
1. Data Controller
The controller of personal data, as defined by the EU General Data Protection Regulation (GDPR) and the applicable law governing personal data protection, is:
PRO Tools d.o.o. Podskrajnik 65, 1380, Cerknica, Slovenia
Phone: +386 31 689 709
Email: bostjan.ovsec@protools.si
2. Personal Data and Purpose of Processing
We collect your data only if you provide it to us voluntarily, for the following purposes:
Contact Forms: If you send an inquiry via our contact form, we collect your data (name, surname, email address, phone number) so that we can respond to your question or prepare a quote.
E-newsletters and Notifications: If you subscribe to our e-newsletter, we collect your email address to send updates about our services, promotions, and professional advice in the field of tools and technology.
Website Analytics: To improve the user experience, we monitor anonymized data about visits to our site (more on this in our Cookie Policy).
3. Data Protection
At PRO Tools, we use appropriate technical and organizational procedures to secure the data we collect. Our goal is to prevent unauthorized access, disclosure, or any other misuse of your personal data.
Despite our security measures, the internet is an unpredictable medium. While we use secure communication protocols, we cannot exclude the possibility of data misuse by third parties, but we commit to acting immediately and in accordance with the law should any breach occur.
4. Your Rights
Regarding your personal data, you have the following rights at any time:
Right of Access: You can request information about what data we store about you.
Right to Rectification: You can request the correction of inaccurate data.
Right to Erasure (“Right to be Forgotten”): You can request that we permanently delete your data from our databases.
Right to Withdraw Consent: You can unsubscribe from e-newsletters at any time by clicking the link in the received message or by contacting us at bostjan.ovsec@protools.si.
If you believe your rights have been violated, you have the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia (Dunajska 22, Ljubljana).
5. Data Retention Period
We store your personal data only as long as necessary to fulfill the purpose for which it was collected:
Data from contact forms is kept until the conclusion of communication or until the expiration of legal periods (in case of a business transaction).
Data for e-newsletters is kept until your withdrawal of consent (unsubscription).
Last updated: March 21, 2026